1st Time ordering from AquaCorals. Excellent experience. Penny reached out to me personally to make sure everything went smoothly, which it did. Corals arrived excellently packaged and in great shape. After a quick acclimation and into the tank all polyps were open in a few hours, definitely speaks to the health of the corals. I think it is worth noting the Penny's Frags are unique amongst online stores, they are much larger and the unique set of soft corls she offers comes attached to rock and are well established. This is the exception not the rule for online corals. This effects the shipping weight so it of course costs a bit more to be shipped than competitors, but I will say it is totally worth it for the quality.